Grievance Procedure

Do you believe your rights have been violated?

The goal of the Wallowa County DA Victims Advocate Program (DAVAP) is to assure that all victims of crime receive accurate and timely information regarding their rights pursuant to the Oregon Constitution and Chapter 147 of the Oregon Revised Statutes. It is the policy of the DAVAP that  any complaint by a VICTIM concerning the notification or enforcement of victims’ rights shall be resolved in the following manner:   Step 1. A VICTIM shall take up the grievance or dispute with the Director of Victims’ Services within ten (10) working days of the occurrence or when he/she reasonably should have known of its occurrence. The Director of Victims’ Services shall then attempt to adjust the matter and respond to the VICTIM within ten (10) working days of his/her notification of the grievance. Step 2. If the grievance has not been settled at Step 1 it may be presented in writing to the District Attorney within ten (10) working days after the response of the Director of Victim’s services is due. The District Attorney shall review the grievance and respond in writing within ten (10) working days. Step 3.  If the grievance still remains unadjusted after Step 2 the VICTIM may request a meeting with the District Attorney to further discuss the grievance. The District Attorney, after his or her meeting with the VICTIM, shall provide a written response explaining his or her decision. Step 4. If the grievance is still unsettled, the VICTIM may contact the Oregon Department of Justice, Crime Victims Services Division at: Crime Victims’ Services Division Oregon Department of Justice 1162 Court Street NE Salem, OR 97301 1-800-503-7983 (toll free) cvsd.email@doj.state.or.us Website:  http://www.doj.state.or.us/crimev/cvr/rightshttps://www.doj.state.or.us/crime-victims/_violated.shtml Time Limits:  All parties subject to these procedures shall be bound by the time limits contained herein.  Extension of time lines will be granted if both parties agree.